day in and day out
day in and day out, its the small things that kill our spirit:
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The sales representative whoe empties his cold coffee and leaves the splatters all over the sink.
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The manager who uses the last drop of lotion and doesn't refill the container
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The analyst who walks away from the printer, leaving the red light flashing "paper jam".
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The boss who walks into the reseverd coference room in the middle of a meeting and bumps everybody out for an "urgent" strategic planning meeting.
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The person who cuts in line at the afeteria cash register.
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The guy who answers his cell phone and tries to carry on a conversation out loud in the middle of a meeting.
As a result, even the smallest coutesies kindle a fire that ignites chemistry and builds kinship.
- The courtesy of saying "hello" when you come into the office after being away.
- The courtesy of letting people know when you're going to e away fro an extended period.
- The courtesy of honoring policies about reserving rooms, spaces, and equipment for activities.
- The courtesy of a smiple "please", "thank you", and "you're welcome" for small favors